Opportunity Overview
The Hawaiʻi Department of Health, Family Health Services Division, WIC Services Branch has an open Aloha eBUYS small-purchase solicitation for a SaaS Communication Platform, Bid B-27-SOHDOH-00000503.
Funding and Deadline
Contract value: no maximum or total contract value is stated on the controlling solicitation page.
Bid opening/deadline: September 14, 2026 at 12:00 a.m. The portal does not label a time zone, so vendors should confirm the live portal clock before submission.
Performance period: October 1, 2026 through September 30, 2027. Submission: electronic quote through Aloha eBUYS.
Procurement Requirements
The solicitation is Good & Services under the Small Purchase method. The item is NIGP 915-85 and the controlling page lists AG-008, Mandatory Vendor Instructions, and a WIC SaaS statement-of-work attachment. The NIGP description covers telecommunication relay services including TTY, text-to-voice, voice carry over, hearing carry over, speech-to-speech, video relay, Spanish relay, and 7-1-1 access. The attachment package controls detailed technical and contractual requirements.
Atlas Analysis
Atlas Opportunity Score: 80/100. This is a current Hawaiʻi WIC communications-technology procurement.
N9+ Fit: 0/100. N9+ does not provide the requested telecom relay/SaaS communications functionality.
QC Healthcare Fit: 8/100. The scope is a specific communications SaaS requirement rather than healthcare consulting or implementation support.
Direct vendor review: Dr. Miltie, LLC is No Bid unless it can legitimately supply or contractually control a fully responsive platform. No such capability is established.
Contact
Purchaser and Procurement Officer: Michael Ellis. Hawaiʻi DOH Family Health Services Division, WIC Services Branch, doh.fhsdsec@doh.hawaii.gov, 808-586-4122.
Official solicitation: Aloha eBUYS B-27-SOHDOH-00000503.