Opportunity Overview
The Hawaiʻi Department of Health, Emergency Medical Services and Injury Prevention System Branch, has an open Aloha eBUYS small-purchase solicitation for AI Dispatch Training, Bid B-27-SOHDOH-00000530. The State is seeking a unified 911 workforce platform for 20 users with pre-hire screening, AI-driven call and radio simulation training, automated quality assurance, locally tailored scenarios, instant feedback, and supervisor tools.
Funding and Deadline
Contract value: no maximum or total contract value is stated in the controlling Aloha eBUYS listing.
Bid opening/deadline: September 16, 2026 at 12:00 a.m. The bid page does not label a time zone, so vendors should confirm the portal clock before submission rather than assume one.
Submission: electronic quote through Aloha eBUYS. Vendor questions are not permitted on the solicitation page.
Contract and Procurement Terms
The solicitation is classified as Good & Services using the Small Purchase method. The header lists a contract begin date of September 28, 2026 and end date of September 29, 2027. The item description separately says ‘3 year contract,’ creating a material term inconsistency that should be clarified with the procurement officer before relying on the duration.
The bid page lists AG-008 and Mandatory Vendor Instructions as attachments. Hawaiʻi State Procurement Office guidance requires vendors doing business with the State to maintain applicable vendor compliance, with Hawaiʻi Compliance Express used to document compliance prior to award. Aloha eBUYS registration is required to respond electronically.
Atlas Analysis
Atlas Opportunity Score: 78/100. This is a legitimate Hawaiʻi EMS workforce and training procurement with a clear operational need, but it is a specialized 911 dispatch simulation/software requirement rather than a general healthcare implementation project.
N9+ Fit: 0/100. The Nonagon N9+ remote physical examination platform does not address the required dispatch simulation and workforce platform functions.
QC Healthcare Fit: 10/100. Training and quality-improvement concepts overlap at a high level, but the required deliverable is a specific unified 911 workforce software platform. Consulting support is not a substitute for that platform.
Direct vendor review: Dr. Miltie, LLC should be treated as No Bid unless it can legitimately supply or contractually control a responsive 911 workforce platform meeting the stated requirements. No such capability is established in the available record.
Contacts and Next Action
Procurement Officer: Jasmine Okita, Hawaiʻi Department of Health, Emergency Medical Services and Injury Prevention System Branch, 808-733-9213, jasmine.okita@doh.hawaii.gov.
Vendors should review the live Aloha eBUYS solicitation, attachments, compliance requirements, and the conflicting contract-duration language before submitting an electronic quote.
Official solicitation: Aloha eBUYS B-27-SOHDOH-00000530.