North Carolina DHHS Contract Lifecycle Management System (CLMS) RFP 30-2025-037-DHB
The North Carolina Department of Health and Human Services, Division of Health Benefits (DHB), has an open Request for Proposal No. 30-2025-037-DHB for a comprehensive Contract Lifecycle Management System supporting Medicaid-related contracts. The North Carolina eVP/Ariba sourcing document number is Doc2361640228.
Deadline, term, and value
Proposals are due October 23, 2026 at 2:00 p.m. EST, using the time-zone label stated in the solicitation, through the Ariba Sourcing Tool. The solicitation was posted August 19, 2026. The anticipated contract term is five years with two optional one-year extensions. No authoritative contract ceiling or guaranteed award value is stated in the publicly indexed solicitation materials, so Atlas excludes third-party value estimates. This is a procurement, not a grant; match or cost share is not applicable.
Scope
DHB seeks a secure cloud-based SaaS platform that can manage Medicaid-related contracts from intake and development through negotiation, execution, monitoring, amendments, renewals, vendor-performance oversight, and closeout. The scope includes implementation, configuration, data migration, training, documentation, ongoing support, maintenance, reporting, workflow automation, role-based access, and enterprise security/compliance.
The solution must interoperate with State technologies including Microsoft Office 365, SharePoint, Adobe, and DocuSign, with optional integrations identified for ServiceNow and the North Carolina Financial System. The solicitation also includes State security, privacy, enterprise-architecture, and AI/data-handling requirements.
Evaluation and response package
The procurement uses a Best Value trade-off approach considering business and technical requirements, corporate background and experience, and total cost of ownership. Publicly indexed primary solicitation files include the full RFP and Attachment H – Past Performance Questionnaire. The RFP contains execution/acceptance and offeror-certification requirements and detailed business, technical, security, enterprise, pricing/TCO, implementation, support, and evaluation sections. Vendors should use the authenticated Ariba/eVP package as controlling for the final attachment set and any amendment.
The written-question deadline was August 31, 2026 at 2:00 p.m. Eastern Time. The listed procurement contacts include Michael C. Brown at michael.c.brown@dhhs.nc.gov, Kevin Barlage at kevin.barlage@dhhs.nc.gov, and Medicaid.Procurement@dhhs.nc.gov.
Amendment verification
The official public eVP page currently confirms that the solicitation is open and confirms the scope, but its attachment/addenda panes are not exposed in read-only access. Atlas did not locate a separately indexed addendum during this verification. Any bidder should therefore recheck the authenticated eVP/Ariba sourcing event immediately before submission rather than assume the original package is unchanged.
Atlas assessment
Atlas Opportunity Score: 76/100. This is a substantial statewide Medicaid enterprise-software procurement with a long potential term, complex implementation, integration, security, and vendor-governance requirements. Established enterprise CLM vendors with public-sector implementation capability are the realistic bidder class. Icertis has current public-sector contract-intelligence deployments and SAP Ariba integration; Agiloft markets government CLM deployments. Any bidder must independently satisfy the complete DHB security, interoperability, staffing, past-performance, and submission requirements.
N9+ Fit: 0/100. The procurement is for enterprise contract lifecycle management software and related implementation services. It does not establish a remote physical examination, telehealth-device, connected-diagnostic, or N9+ use case. Dr. Miltie/QC Healthcare should not force a fit and is not a credible direct prime absent verifiable enterprise CLM SaaS, Medicaid contracting, security, implementation, and integration capabilities.
Official source
North Carolina Electronic Vendor Portal – Solicitation Details