Open now – deadline extended by Addendum No. 2. Southcentral Foundation (SCF) is soliciting qualified firms under RFP SCF26-1201, Enterprise Communications and Contact Center Modernization to modernize its enterprise communications and contact-center environment across a large Alaska Native healthcare system.
Deadline: Addendum No. 2 revises the proposal due date to September 22, 2026 at 2:00 PM (time zone not stated in Addendum No. 2). SCF’s bid-opportunities webpage may still display the earlier September 15 date, but the signed addendum controls. The same addendum moves SCF’s response-to-questions date to September 15, removes bidder interviews, anticipates award September 29, and anticipates service start October 13.
Funding / contract value: The reviewed solicitation does not publish a contract ceiling. Pricing is structured as time-and-materials, not-to-exceed, using Exhibit B. Proposers must also provide bid security equal to 5% of the bid amount identified for Exhibit B item A.
Scope: Licensing, assessment, design, implementation, migration, integration, training, testing, documentation, stabilization, and support for a cloud-enabled enterprise communications and contact-center environment. The anticipated implementation period is approximately 6 to 12 months.
Eligibility and mandatory bidder requirements: Proposers must hold a valid Alaska Business License and any applicable professional licenses or registrations. The base RFP required vendor registration by August 20, 2026, and Addendum No. 1 confirmed a mandatory site visit on August 25, 2026. Those prerequisite dates have already passed. A responsive proposal also requires the prescribed cover letter, technical response, resumes, licenses/insurance material, notarized non-collusive affidavit, proposal offer/signature page, pricing, and acknowledgment of issued addenda.
Submission: Submit one PDF by email to SCFPurchasing@southcentralfoundation.com using the subject format required by the RFP. The proposal response criteria and resumes are limited to five pages total, use at least 11-point Arial, and must address similar-project experience, management/workplan, deliverables, scheduling/sequencing, Alaska Native/American Indian preference, and cost.
Atlas Opportunity Score: 38/100. This is a legitimate open Alaska healthcare procurement, but it is a specialized unified-communications/contact-center implementation and the mandatory registration/site-visit gates have already passed for new bidders.
N9+ Fit Score: 0/100. The Nonagon N9+ remote physical examination platform is not part of this procurement’s scope. Atlas will not force N9+ into an enterprise communications/contact-center modernization solicitation.
Direct-vendor review: Dr. Miltie/QC Healthcare is not advanced as a direct bidder on currently verified records. Atlas has no verified evidence that Dr. Miltie timely registered for this RFP, attended the mandatory August 25 site visit, or can document the specialized cloud unified-communications/contact-center migration experience emphasized in the evaluation criteria. The opportunity is retained for Alaska procurement intelligence, not active pursuit.
Official source: Southcentral Foundation Current Bid Opportunities. Prospective offerors should rely on the controlling RFP and all issued addenda, especially Addenda No. 1 and No. 2.